FAQ

Covid -19 Protection plan

To ensure the safety of our guests, members, and employees, we ensure all equipment is sanitised with hospital grade sanitation following every session.

Mandatory masks are required when entering the event location but can be removed for exercise. Mats are placed according to social distancing measures, and we’ve allowed for 4m2 per participant.

Contact tracing remains at each site location with a check in process upon entry.

Anyone who has been in contact with a persons with Covid-19 is not permitted to attend Pinot Pilates events unless they have a negative test result. Anyone who displays Covid-19 symptoms cannot attend Pinot Pilates events until they have received a negative test result.

We will continue to follow all government protocols providing a safe environment for operations.

No shows

If booked, there will be no refunds for no shows at Pinot Pilates events.

Cancellation

In the event that your event has been postponed or cancelled, you do not need to do anything. You will be contacted with relevant details.

We do not provide refunds on purchased tickets.

What to wear?

Wear comfortable activewear that allows you to move freely for all Pilates and yoga classes. Socks are mandatory for all Pinot Pilates events for hygiene purposes.